Sales Co-Pilot is the chat assistant your reps actually open. Ask anything across CRM, DMS, inventory, scheduler, and calendar. Confirm appointments by typing. Find a matching car. Draft a follow-up in your voice. Take the action and stay in the conversation. No tab-switching. No five-system mental gymnastics. The interface your reps have been asking for since 2014.
A customer walks in. The rep needs the last visit, the deal that fell through in March, three matching cars under forty thousand, the trade payoff, and the appointment slot at four. Eight tabs. Three logins. Five minutes. The customer is looking at their phone.
Open the CRM. Search the name. Switch to the DMS to pull the deal. Switch to inventory to find matches. Switch to the scheduler for an open slot. Switch back to draft the follow-up. By the time the rep has the answer, the customer is at the competitor's lot.
The rep types one sentence. Co-Pilot pulls the customer, the deal history, the matching inventory, the open slot, drafts the SMS, and waits for the rep to say go. The CRM gets updated in the background. The rep never leaves the conversation.
"Show me my appointments today." "What's the status on the Johnson deal?" "Who haven't I followed up with this week?" "Pull the deal we structured last Tuesday for the Silverado." Co-Pilot reads from CRM, DMS, inventory, scheduler, and calendar in one query. The rep gets the answer the way a human manager would say it.
"Confirm Maria's three PM." Co-Pilot sends the SMS in the rep's voice, updates the calendar, logs the touch in CRM. "Text David I'm running ten minutes late." Done. "Book Sarah for Saturday at eleven." Booked, confirmed, written to the scheduler. Every action is signed under the protocol and shows up in the rep's audit log.
The rep doesn't tab-switch. They don't open another app. Customer history, vehicle photos, payment scenarios, trade values, lender tier, Co-Pilot surfaces it all inline as the conversation needs it. The CRM stays the source of truth in the background. The rep stays in the conversation with their customer.
This is the real product. Left rail is Coastline's top closer, Marcus, opening his day at 8:47 AM Tuesday. Right side is the conversation. Every read and every write is signed under the protocol.
Co-Pilot reads from your CRM (VinSolutions, DealerSocket, eLead), your DMS (CDK, Reynolds, Tekion), your inventory feed, your scheduler, and your calendar. One connection per system. Reversible. Signed.
Each rep's Co-Pilot is fine-tuned on their own historical SMS and email so when it drafts an outbound message, it sounds like them. The top closer's punchy texts and the service-oriented rep's warm replies remain distinct. The rep approves every send during the first thirty days.
Day 14: two or three reps go live as the pilot. By day thirty, the rest of the floor wants in. Most stores have the full sales team on Co-Pilot by day sixty. Auto-Pilot mode comes on when each rep is ready.
Sales Co-Pilot runs on ACP, our protocol layer that connects dealership systems to AI agents. Same protocol powers Sales, Service, Workflow, and Head Hunter.
Read the ACP briefNo replacement. No migration. Co-Pilot reads from the systems your floor already runs on and writes back through ACP. Reps keep their existing logins. The CRM remains the system of record.
Trailing 90 days, anonymized aggregate across 142 active Co-Pilot users. ACP-signed and verifiable in customer audit logs.
AI-assisted appointments per rep per month. Confirmations, reschedules, and new bookings made directly from chat.
ev.appt.committed . per-rep p50Pipeline value influenced per rep per month. Faster follow-ups, faster confirmations, faster matching means more deals stay alive.
pipeline.influenced . per-repShow rate lift on Co-Pilot-confirmed appointments. Personalized SMS in the rep's voice the night before doubles the show.
show.rate . trailing 30dFor sales managers, desk managers, and GMs who know the deal is on their lot and want to stop waiting for the customer to walk in. Answers indexable by Google AI Overviews, Perplexity, and ChatGPT.
A 30-minute demo on your live data. Custom ROI for your store. No procurement gauntlet.